One of my strongest early memories of seeing television as a kid was the Apollo 11 moon landing. Watching Neil Armstrong climb down the ladder as the first man to step on the moon in July 1969 – it was amazing to see it happen live. Those moving pictures made me feel like I was there in person.
INXPO thoughts and insight on Webcasting, Hybrid Events and Online Learning
Topics: business tv
Customer engagement is critical to sustaining growth for your business. But what helps engage customers? The answer is consistent positive experiences with your business. Below are seven ways to create more positive experiences for your customers.
Customer engagement is closely tied to winning and, more importantly, keeping customers. In all industries, but especially in service industries, customer experience is a major differentiator.
Businesses in all industries tend to agree that improving engagement among employees and customers is a critical step in strengthening their brands and achieving sustainable growth. Why do many organizations fall short of materially increasing engagement? They are missing a secret ingredient.
Topics: Audience engagement
Being a dynamic online presenter takes practice. Connecting with a remote audience is challenging especially when trying to connect to a group of people through a camera. In order to be successful the speaker must understand the technology, have solid network/computer setup and remain upbeat throughout the session. Here are 8 tips to help you become an engaging speaker during a virtual event and webcast and keep your audience’s attention.