New technology goes through a cycle where everyone thinks it will solve all problems, then frustration sets in when we discover it doesn’t, followed by acceptance of what is really possible with the technology. Gartner refers to it as the hype cycle for emerging technologies and shares examples of new technology they are tracking. The use of video in the enterprise is going through its own hype cycle now. Where do you think we are on the spectrum? What are you finding in your organization?